204 4th Ave, Brooklyn NY
24/7 Emergency Service
Licensed & Insured

Privacy Policy

Your privacy is important to us. This policy explains how Door Repair Brooklyn collects, uses, and protects your personal information.

Last Updated: December 2024

Introduction

Door Repair Brooklyn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us for door repair services in Brooklyn, NY.

By using our services or providing us with your information, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information when you:

  • Request a service quote or estimate
  • Schedule door repair services
  • Contact us via phone, email, or contact forms
  • Visit our website

Types of information collected:

  • Name and contact information (phone, email, address)
  • Property details and location in Brooklyn
  • Service requirements and preferences
  • Payment information (processed securely)
  • Communication history and service records

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage patterns
  • Cookies and tracking technologies
How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide door repair and installation services
  • Communication: To respond to inquiries and provide customer support
  • Scheduling: To coordinate service appointments and emergency responses
  • Payment Processing: To process payments for services rendered
  • Service Improvement: To improve our services and website functionality
  • Marketing: To send relevant service updates and offers (with consent)
  • Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third parties who assist us in:

  • Payment processing
  • Website hosting and maintenance
  • Customer communication tools
  • Background checks for technicians

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure safety of our customers and employees
  • Investigate fraud or security issues
Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Sensitive data is encrypted during transmission
  • Secure Storage: Information is stored on secure servers
  • Access Controls: Limited access to authorized personnel only
  • Regular Updates: Security systems are regularly updated
  • Employee Training: Staff trained on privacy and security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

(347) 807-0184
privacy@doorrepairbrooklyn.com
Door Repair Brooklyn
204 4th Ave
Brooklyn, NY 11217

We will respond to privacy-related inquiries within 30 days.

Questions About Our Privacy Policy?

Contact us if you have any questions about how we handle your personal information.